How digital registration cards improve front desk efficiency
Digital registration cards are at the heart of a faster, more modern check-in experience. By collecting guest information before arrival, they help properties eliminate paperwork, reduce wait times, minimize fraud, and start each stay off on the right foot. In this article, we’ll break down what digital registration cards are, why they matter, and how […]
Reclaim lost revenue: How hotel retargeting ads capture direct bookings
Most travelers don’t book a hotel on their first visit to a website. Instead, they bounce between tabs, compare rates, and disappear without a trace. Failing to stay top-of-mind means you risk losing them to online travel agencies (OTAs) or competitors. A key component of a hotel’s digital strategy, retargeting ads, re-engage high-intent travelers who […]
PMax for Travel Goals: Maximizing direct bookings with AI-powered ads
In the battle for direct bookings, hotels face intense competition from OTAs’ marketing power in the online space. In 2024, the four largest players—Expedia Group, Booking Holdings, Airbnb, and Trip.com Group—spent $17.8 billion on sales and marketing. Beyond their vast budgets, OTAs also leverage powerful algorithms to optimize every aspect of their campaigns, consistently achieving […]
Cloudbeds’ ‘The Turndown’ podcast returns for Season 3
San Diego, CA — Cloudbeds’ acclaimed industry podcast, The Turndown, is back for its highly anticipated third season, delivering fresh insights from an international lineup of hospitality leaders. Hosted by Cloudbeds’ VP of Partnerships, Sebastien Leitner, the new season dives deep into the most pressing challenges and groundbreaking innovations shaping the hospitality industry this year […]
PMS UX explained: How good design transforms hotel operations
A bustling hotel lobby with guests queuing to check in is already a challenge for front desk staff. Now, add a difficult-to-use property management system (PMS) to the mix, causing confusion, slowing down processes, and pulling experienced staff away from serving guests to help newer employees navigate complex menus and screens. In our recent PMS […]
Cloudbeds unveils 2025 State of Independent Lodging Report
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today unveiled its 2025 State of Independent Lodging Report. The findings reveal 2025 is set to be the “year of optimizing performance” for independent hoteliers. Faced with persistent labor shortages, increased price sensitivity from travelers, and a rising market share for branded hotels […]
Cloudbeds and Sabre Hospitality Announce Strategic Partnership to Streamline Hotel Reservations and Optimize Distribution
San Diego, CA, February 25, 2025– Cloudbeds, the innovative leader in hospitality management technology, has today announced a strategic partnership with Sabre Hospitality, a leading global travel technology company. This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabre’s SynXis® Central Reservation System (CRS), offering hotels and accommodation providers a seamless […]
EBITDAR explained: Driving financial health for hotels
EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Restructuring/Rent) is a profit metric that excludes costs not directly related to operational performance. It’s very similar to the more widely known EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization): Both provide a more accurate measure (compared to net income) of a business’s ability to generate profits […]
Empowering hotel teams: How multi-modal AI transforms operations
Imagine you have a new employee working at the front desk of your cozy hotel in the Alps. A guest, freshly landed, sends a message: “I heard you have rooms with breathtaking views. What do they look like, and how much would it cost to upgrade?” To seize this upsell opportunity, your new employee must: […]
From guesswork to predictive power: The evolution of hotel demand forecasting
One of the main challenges for hotels is creating accurate forecasts in the short, medium, and long term. Understanding future demand trends, their causes, and the guest segments driving them can help hotel revenue managers adjust room rates to boost occupancy and sales. Accurate forecasting also benefits hotels’ bottom lines in other ways. Managers can […]