Cloudbeds unveils Cloudbeds Labs to lead AI revolution in hospitality with two groundbreaking solutions
SAN DIEGO, CA – April 15, 2025 – Cloudbeds, the innovative leader in hospitality management technology, today announced the launch of Cloudbeds Labs, a dedicated innovation hub, created to accelerate the industry’s transition to AI-driven operations. The new division debuts with two breakthrough solutions powered by Cloudbeds Intelligence – Signals and Engage – that mark […]
How digital registration cards improve front desk efficiency
Digital registration cards are at the heart of a faster, more modern check-in experience. By collecting guest information before arrival, they help properties eliminate paperwork, reduce wait times, minimize fraud, and start each stay off on the right foot. In this article, we’ll break down what digital registration cards are, why they matter, and how […]
Reclaim lost revenue: How hotel retargeting ads capture direct bookings
Most travelers don’t book a hotel on their first visit to a website. Instead, they bounce between tabs, compare rates, and disappear without a trace. Failing to stay top-of-mind means you risk losing them to online travel agencies (OTAs) or competitors. A key component of a hotel’s digital strategy, retargeting ads, re-engage high-intent travelers who […]
What’s next for the hospitality workforce: Experts weigh in
Hospitality stands at a crossroads. Hotels worldwide are grappling with a labor crisis, facing vacancies, high turnover rates, and fierce competition to recruit new employees. While the COVID-19 pandemic didn’t cause this conflict, it certainly accelerated it and has only exacerbated the situation in the post-pandemic era. So, what’s next for the hospitality workforce? Here, we […]
PMax for Travel Goals: Maximizing direct bookings with AI-powered ads
In the battle for direct bookings, hotels face intense competition from OTAs’ marketing power in the online space. In 2024, the four largest players—Expedia Group, Booking Holdings, Airbnb, and Trip.com Group—spent $17.8 billion on sales and marketing. Beyond their vast budgets, OTAs also leverage powerful algorithms to optimize every aspect of their campaigns, consistently achieving […]
Cloudbeds named among elite 2% of Expedia Group connectivity partners
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has been awarded Elite Connectivity Partner Status by Expedia Group for 2025. The accolade places Cloudbeds among the top 2% of Expedia’s global connectivity partners and highlights the technical excellence of its industry-leading property management system (PMS). Adam Harris, CEO and Co-Founder of Cloudbeds, […]
Cloudbeds report signals new priorities for hostels in 2025
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today released the second edition of its annual State of Hostels report. The findings point to a shift in focus for hostelers in 2025. As labor shortages persist and travelers become increasingly price-sensitive, 2025 is emerging as the year of optimizing performance – […]
ITB Berlin 2025: The rise of revenue marketing
What if your hotel could increase revenue by 15 percent without spending more on marketing or hiring additional staff? At ITB Berlin 2025, Cloudbeds’ Amit Popat, Head of Machine Learning, and Nikhil Shah, Head of Data Science, introduced Revenue Marketing—a game-changing approach that unifies revenue management and marketing strategies through the power of causal AI. […]
Cloudbeds’ ‘The Turndown’ podcast returns for Season 3
San Diego, CA — Cloudbeds’ acclaimed industry podcast, The Turndown, is back for its highly anticipated third season, delivering fresh insights from an international lineup of hospitality leaders. Hosted by Cloudbeds’ VP of Partnerships, Sebastien Leitner, the new season dives deep into the most pressing challenges and groundbreaking innovations shaping the hospitality industry this year […]
PMS UX explained: How good design transforms hotel operations
A bustling hotel lobby with guests queuing to check in is already a challenge for front desk staff. Now, add a difficult-to-use property management system (PMS) to the mix, causing confusion, slowing down processes, and pulling experienced staff away from serving guests to help newer employees navigate complex menus and screens. In our recent PMS […]